Family of Brodie's
With the intention of riding dykes, trails and a little pavement, Carol had come to us looking for a new ride. With the unfortunate symptoms of osteoarthritis in her neck, she was looking for an upright bicycle with mountain tires and suspension to replace her Specialized Mountain Bike. With that, we had suggested her our Quantum, which fit all her needs perfectly. Impressed with the test ride and the recommendation of Brodie from her son-in-law (thank you!), she quickly returned to purchase her brand new ride! ........................................................................................
"Hello Roger, today was Ms. Brodie's first dyke ride, we did Mud Bay to Crescent Beach and back, 40 kms. I just wanted to say "she is one fine ride". Normally on my Specialized I'd do 20kms - 23 kms/hr on flat terrain, today I was easily doing 26-28kms. When I cycle it feels "like a hot knife slicing through butter". My gal friends test drove her and were definitely impressed. They all said they had no idea Brodie made a bike like that. My son-in-law and his friend ride Brodie mountain bikes and I like my friends, were amazed to find a Brodie suitable for city and pleasure riding.
Tell your team you have a happy customer and will be flaunting her Brodie wherever we go. One point I'd like to say is Ms. Brodie doesn't look like a sissy bike and I like that! No pastel colors and flower decals.
Thanks again Roger for all your help, I told my friends today about the customer service I received from Brodie Bikes.
Carol"
"Hi Roger, I hope you are still with Brodie, I just wanted to let you know I purchased the exact same bike today from Caps for my daughter..... She loved mine so much! Also my sister was out from Toronto and rode my bike and is now home in Toronto buying "my bike".
We're a family of Brodies :O).
Carol"
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Little does Carol probably know, she was getting personal care and attention from the owner/president himself; so we all hope he’s with Brodie still, haha! Being a small local brand, it brings us great pleasure dealing with customers like Carol and seeing our products and service bring joy to their lives. Thank you Carol for your love, support and allowing us to post your story, “I say about my Ms Brodie because it comes from the heart.” “It makes me feel like a little girl again.”